Service Request Ticket - # 34497

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2009 08:24 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag H28H7K1 Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. h28h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DC:E2


Wireless NIC 00:24:2C:5B:50:5F


Bluetooth NIC 00:25:56:D3:B4:D4

TECHS Submitted by Adam Stubblefield Contact astubblefield08@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jun 07, 2010 10:41 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jun 07, 2010 10:41 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jun 07, 2010 10:41 AM 
returned this netbook last week and told them the
the other one was still being worked on.
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Gabriel Thrash Jun 04, 2010 11:03 AM 
Task reassigned to UCS Tech.
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Gabriel Thrash Jun 04, 2010 10:55 AM 
Told them that the computers were being tested.
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Nathan Higginbotham Jun 02, 2010 09:57 AM 
Task reassigned to Gabriel Thrash.
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Nathan Higginbotham Jun 02, 2010 09:57 AM 
These are with the provost office. Lori Pagel
wanted to know where they were.
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Nathan Higginbotham May 28, 2010 06:04 PM 
I have not had this machine and do not know the
status of it. I have not worked on this net book
since October. I also have not checked this
machine out. I have no idea where it would be
unless another tech took it.
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Kevin Elmore May 28, 2010 02:46 PM 
Status changed from (5) Completed to (1) Pending
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Kevin Elmore May 28, 2010 02:46 PM 
Lori Pagel called to see about the location of
this machine.
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Nathan Higginbotham Oct 23, 2009 04:28 PM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Oct 23, 2009 04:28 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Oct 23, 2009 04:24 PM 
This one says limited connectivity because it does
not have a wired connection. The wireless card is
the only connection it uses but all internet works
after restart.
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Adam Stubblefield Oct 20, 2009 08:25 PM 
says it has limited connectivity but logs into
mash fine.
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