Service Request Ticket

Service Request Information

CONTACT	Name	DeNoyer, Sue	Date	Oct 21, 2009 10:42 AM
	Department	College of Liberal Arts and Sciences	Phone	88690
	Location		Email	denoyes@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090298 (opens in a new window)	Bldg/Room	ITC 009
	Service Tag	HFN9CK1	Description	Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
	Serial No.	HFN9CK1	Location	009
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641
	Wired NIC	00:24:E8:31:48:6A

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	jcolton08@wou.edu	88925

Entered by	Date	Memo
Jordan Colton			Email Public
Entered by	Date	Memo
Jordan Colton	Oct 22, 2009 08:59 AM	Task reassigned to Jordan Colton.	Add Attachment
Jordan Colton	Oct 22, 2009 08:59 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jordan Colton	Oct 22, 2009 08:58 AM	She fixed this problem just now. I called and she double checked while i was on the phone.	Add Attachment
Casey Sonflieth	Oct 21, 2009 10:43 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Casey Sonflieth	Oct 21, 2009 10:42 AM	when she opens excel, the sheet tabs are not showing up at all and is wondering if anyone can help her figure how to make them show up. Phone: 8-8690 Email: denoyes@wou.edu	Add Attachment