Service Request Ticket - # 34525

Service Request Information

CONTACT Name Scott, Sheila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2009 07:34 AM
Department Library & Media Services Phone 88883
Location Email scotts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070151[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 55GBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 55GBBD1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:14:B9

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 22, 2009 11:21 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 22, 2009 11:21 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 22, 2009 11:21 AM 
Needs the Java connector installed.
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Cinthya Mendez-Garcia Oct 22, 2009 07:35 AM 


                 
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Cinthya Mendez-Garcia
Oct 22, 2009  07:34 AM






says she installed office 2007 on her machine
yesterday and now she no longer has outlook. says
it is in her Start menu but when she tries to
install it she gets an error message. 

"cannot open your default main email folders an
unexpected error has occurred...could not open" 


                 
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