Service Request Ticket - # 34550

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2009 10:58 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040991[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4, 3.20Gz1M, 800FSB
Serial No. GZ8M571 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro Plus 2007

Wired NIC 00:12:3F:88:36:8E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 27, 2009 04:18 PM 
Status changed from (2) Scheduled to (5) Completed
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Dale Goodell Oct 27, 2009 04:18 PM 
Computer and scanner have been moved, but there
are problems with the scanner.  See task # 34597.
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Dale Goodell Oct 26, 2009 09:27 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Dale Goodell Oct 26, 2009 09:23 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Oct 26, 2009 09:23 AM 
Ready to deliver.  Scheduled for Tuesday,
10/27/09, 1:40 pm to meet with Sharyne.
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Dale Goodell Oct 23, 2009 02:37 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Oct 23, 2009 10:58 AM 
On the counter in ITC008 is a Optiplex 280 
W#20040991[Edit Inv] and monitor W#20070194[Edit Inv] that need to be 
imaged for student lab use and include Office 
2007 Pro Plus.  There is a scanner currently in 
MNB 116 by Sharyne that will be put into usde 
with this computer in MNB 110 so it will need to 
be moved as well. Drivers are available at T:\1. 
Drivers\Scanner\Epson\Epson Perfection 2400 
Scanner
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