Service Request Ticket - # 34552

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2009 11:56 AM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
SERVER Edit WOU # 20030364[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. DKS2Q31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office Pro 2003 from P0044993 installed as office XP Pro

Wired NIC 00:07:E9:3C:D4:C0

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Nov 09, 2009 08:29 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Nov 09, 2009 08:29 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Nov 02, 2009 12:05 PM 
Motherboard issue, so changed her to a new
machine. WOU # 20030737[Edit Inv]. It works now.
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Chris Marsaglia Oct 23, 2009 11:56 AM 
She cant read anything off of her d drive. There 
is no error but it doesnt recognize anything she 
puts in. In her "computer" file d isn't even 
there.
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