Service Request Ticket - # 34577

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2009 05:49 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090245[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 638H7K1 Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 638H7K1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:D6:39


Wireless NIC 00:24:2C:5B:58:11


Bluetooth NIC 00:25:56:D3:87:30

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Nov 06, 2009 07:59 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Nov 06, 2009 07:59 AM 
The image is done and we are slowly reimaging all
the check out laptops. Going to close this task.
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Stephen Pierce Oct 27, 2009 03:58 PM 
Task reassigned to Lance Jewett.
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Stephen Pierce Oct 26, 2009 07:28 PM 
see #34578 for possibly related problem
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Stephen Pierce Oct 26, 2009 05:49 PM 
Tried wirelessly and hardwire net connection.

Best place to pick up: checkout deks.
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