Service Request Ticket - # 34591

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2009 01:20 PM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030404[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. SXB3510B3NV9 Location PDR

CPU Unknown


OS Unknown Software MS Office X from P0045604, Filemaker Pro 6 from P0045604, ISI Researchsoft Endnote v.7 MAC from P0045617

Wired NIC 00:0A:95:C3:EB:7A

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Oct 29, 2009 08:05 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Oct 29, 2009 08:05 AM 
I installed an XML converter on her mac and she
can open those new file formats now.
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Todor Todorov Oct 27, 2009 01:30 PM 
Task reassigned to Todor Todorov.
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Chris Marsaglia Oct 27, 2009 01:20 PM 
Priority changed from (3) Priority to (2) High Priority.
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Chris Marsaglia Oct 27, 2009 01:20 PM 
Her students keep sending her .docx files and she 
is unable to views these she needs some way to 
open them.
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