Service Request Ticket - # 34615

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2009 11:36 AM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031369[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Precision Workstation 450 2.66GHz
Serial No. 8R4H251 Location PDR

CPU 2 Xeon 2.66GHz


OS Unknown Software MS Office Pro 2003 from P0049555, transfered from W#20030728 Acrobat Pro 7 from P0057687

Wired NIC 00:0D:56:F9:DC:5D

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Oct 30, 2009 09:35 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Oct 30, 2009 09:35 AM 
He said everything has been working fine and he
hasn't had any other problems.
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Lance Jewett Oct 30, 2009 09:14 AM 
Task reassigned to Gabriel Thrash.
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Jordan Colton Oct 29, 2009 10:57 AM 
sounds like bad power supply gabe. or something
overheated
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Gabriel Thrash Oct 29, 2009 09:00 AM 
He said he shut it down and turned it back on
yesterday and everything is working fine. im
running malwarebytes right now.
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Christian Rogers Oct 28, 2009 11:36 AM 
Computer shut down after trying to open a file. 
The computer said it shut down for “its own 
good”. He tried to restart and a “a problem has 
been detected and windows has been shut down to 
protect your computer”. This is his main computer 
and needs it to continue work. 

can be reached all day
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