Service Request Ticket - # 34617

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2009 01:07 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090142[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFM4CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:9E:10

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Oct 29, 2009 10:59 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham Oct 29, 2009 10:59 AM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Nathan Higginbotham Oct 29, 2009 10:59 AM 
The computer started up fine after it was restarted.
 Add Attachment
Kevin Elmore Oct 28, 2009 01:07 PM 
"The Windows Subsystem ststem process terminated
unexpectedly with a status of 0xc0000005
(0x7c910a1b 0x034af9f0"

This was on the screen when I arrived.  It's still
there.  (I'm using a different computer to enter
the ticket.)
 Add Attachment