Service Request Ticket - # 34628

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2009 06:12 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070280[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Clients # NTC-10Z-00
Serial No. 0716BE847E Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:85:FA:F8

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Nov 17, 2009 02:01 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Nov 17, 2009 02:01 PM 
reattached it
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Lance Jewett Nov 10, 2009 03:22 PM 
Task reassigned to Lance Jewett.
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Cinthya Mendez-Garcia Oct 28, 2009 06:12 PM 
seems to be wobbly or detached from the base. says
she had a student complain about this machine
kicking her out twice and now are not able to log
into that machine. 

location is on the second floor alcove of the
library.
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