Service Request Ticket - # 34634

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2009 09:26 AM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 02, 2009 01:54 PM 
Status changed from (7) Waiting for Contact to (5) Completed
 Add Attachment
Adam Wehner Nov 02, 2009 01:54 PM 
The problem fixed it self after she had to wait a 
whole 1 day to get it fixed.
 Add Attachment
Adam Wehner Nov 02, 2009 11:03 AM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Adam Wehner Nov 02, 2009 11:03 AM 
Emailed her back asking information on the problem.  
I will await her info.
 Add Attachment
Brian Berkley Oct 30, 2009 03:07 PM 
Task reassigned to Adam Wehner.
 Add Attachment
Cinthya Mendez-Garcia Oct 29, 2009 09:27 AM 
was in a hurry and did not tell me if this was her
printer or another printer, I'm guessing it was
her office printer because she did read me the WOU
number
Add Attachment
Cinthya Mendez-Garcia Oct 29, 2009 09:26 AM 
says she needs to be able to print has a class in
a couple minutes. 

she is getting this printer error message: 
'windows cannot print due to the printer set up' 

says she will find another printer to print to for
now.
Add Attachment