Service Request Ticket - # 34639

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2009 10:43 AM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet P2015dn Printer #CB368A#ABA
Serial No. SCNBJL65209 Location PDR

Model CB368A Hostname
Notes duplexing Ink/Toner Refill

Wired NIC 00:1E:0B:09:87:C7

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Oct 29, 2009 11:38 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Oct 29, 2009 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Oct 29, 2009 11:38 AM 
i readded it. it's tri-train. she had tr-train
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Brian Berkley Oct 29, 2009 11:35 AM 
Task reassigned to Adam Wehner.
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Cinthya Mendez-Garcia Oct 29, 2009 10:43 AM 
says the printer is her default printer but it
will not print. tr-train on bart is telling her
'printer not found on server unable to connect.' 

says she has alot of radar printers listed on her
drop down menu she is not sure if this has
anything to do with it. 

WOU# 20030311[Edit Inv]

available times: 
today until 4pm
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