Service Request Ticket

Service Request Information

CONTACT	Name	Saxowsky, Denvy	Date	Oct 29, 2009 03:37 PM
	Department	College of Education	Phone	88760
	Location		Email	saxowsd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070313 (opens in a new window)	Bldg/Room	UNK
	Service Tag		Description	Mac mini 1.83/2GB/80/Super #Z0DN
	Serial No.	G8731404W0D	Location
	CPU	Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)
	OS		Software	Office 2004 from Student mac licenses
	Wired NIC	00:16:CB:AA:0C:7C
	Wireless NIC	00:17:F2:FC:51:04

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	jcolton08@wou.edu	88925

Entered by	Date	Memo
Jordan Colton			Email Public
Entered by	Date	Memo
Jordan Colton	Nov 05, 2009 10:56 AM	Task reassigned to Jordan Colton.	Add Attachment
Jordan Colton	Nov 05, 2009 10:56 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jordan Colton	Nov 05, 2009 10:56 AM	I made sure that it got installed properly and updated the default profile with the new shortcuts on the dock.	Add Attachment
Lance Jewett	Nov 04, 2009 03:08 PM	His overall goal is to get the smart station computer to be just like the lab stations. It still has radar printers. CS4 is installing now.	Add Attachment
Tricia Flaherty	Nov 04, 2009 01:43 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Tricia Flaherty	Nov 04, 2009 01:43 PM	Denvy Stooped in this afternoon and was hoping that this could be done before his $:30 class today.	Add Attachment
Tricia Flaherty	Oct 29, 2009 03:37 PM	The instructor stations software needs to get updated to match the rest of the student stations Adobe Web Premium CS4 Mac & Indesign CS4, Office 2008 for MAC contact Denvy when it has been completed	Add Attachment