Service Request Ticket - # 34677

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2009 09:18 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070432[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 4XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C3:34

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Nov 12, 2009 09:29 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Nov 12, 2009 09:29 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Nov 12, 2009 09:29 AM 
went there yesterday and she was able to get the
camera access.
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Gabriel Thrash Nov 03, 2009 09:59 AM 
Nancy said the student worker will be in tomorrow
from 8-11.  Her pictures show up as code.  She is
the only one with this problem. She is also an
administrator on the computer.
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Casey Sonflieth Nov 02, 2009 09:18 AM 
Amber Ellerbruch
Login: aellerbruch06
she does not have the rights for the web came, 
but all of the other student workers to have the 
rights for the web came. and when she types in 
the address in the URL she gets coded pages and 
that it.

Phone: 8-8088
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