Service Request Ticket - # 34679

Service Request Information

CONTACT Name Galvan, Irja   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2009 09:47 AM
Department Natural Science Division Phone 88491
Location Email galvani@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060239[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. B3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:14:F7

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Nov 02, 2009 10:16 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Nov 02, 2009 10:16 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Nov 02, 2009 10:16 AM 
When I arrived the machine was very loud and not
working. held button until machine turned off then
started again. It worked fine after that not
exactly sure what caused the problem.
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Casey Sonflieth Nov 02, 2009 09:47 AM 
she said that her computer will not boot up and 
that it is making weird noices and she is unable 
to turn it off too.

Phone: 8-8491
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