Service Request Ticket - # 34682

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2009 10:37 AM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7A:E5:8E


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Feb 05, 2010 10:39 AM
Status changed from (7) Waiting for Contact to (5) Completed
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Brian Berkley Feb 05, 2010 10:39 AM
I haven't for a long time now. Thank you for the
remedy though if I do again.
~ Lynne
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Brian Berkley Feb 05, 2010 09:26 AM
Status changed from (1) Pending to (7) Waiting for Contact
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Brian Berkley Feb 05, 2010 09:26 AM
Lynne,

Are you still receiving virus emails from a former
student?

You can login to https://filter.wou.edu and block
those messages by adding the sender's address to
the filter list.

Sometimes, spammers use addresses that they know
are valid to send spam and virii "from" and it is
hard to track down.

If you suspect a message of being spam or a virus,
just delete it or go to the filter login and add
that sender to the list.
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Nathan Higginbotham Nov 03, 2009 12:20 PM
Task reassigned to Brian Berkley.
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Casey Sonflieth Nov 02, 2009 10:37 AM
she has recieved 5 emails from a former student 
with no subject. she opened one of them from the 
same student about a month ago and it has a link 
and it says something about a virus.
she has not opened the recent ones so she is just 
waiting until someone can tell her what to do 
with them

Phone: 8-8272
Email: lindsayl@wou.edu
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