Service Request Ticket

Service Request Information

CONTACT	Name	Root, Linda	Date	Nov 02, 2009 10:56 AM
	Department	Western Community Policing Institute	Phone	14001
	Location		Email	rootl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060582 (opens in a new window)	Bldg/Room	MA 229
	Service Tag		Description	HP LaserJet 4250DTN Printer #Q5403A#ABA
	Serial No.	CNRXB79165	Location	WCPI Office
	Model	Q5403A	Hostname	wcpc.wou.edu
	Notes	Duplexing, 2X500 sheet input trays IP: 140.211.64.29	Ink/Toner Refill
	Wired NIC	00:1A:4B:13:C3:2A

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Feb 03, 2010 04:17 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Wehner	Feb 03, 2010 04:17 PM	I talked to them in the office and they said that the printer was not making loud noises anymore.	Add Attachment
Teresa Hutchinson	Dec 03, 2009 08:17 AM	Task reassigned to Adam Wehner.	Add Attachment
Teresa Hutchinson	Dec 03, 2009 08:17 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Teresa Hutchinson	Dec 03, 2009 08:17 AM	Unresolved	Add Attachment
Teresa Hutchinson	Dec 03, 2009 08:06 AM	Task reassigned to Teresa Hutchinson.	Add Attachment
Teresa Hutchinson	Dec 03, 2009 08:06 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Dec 03, 2009 08:06 AM	Closed - 5 days, no contact	Add Attachment
Teresa Hutchinson	Nov 25, 2009 02:21 PM	**This is an email** Hi Linda, We were just touching base with you regarding a service request that we have for you (#34684) to let you know that this is still on our list to do. Thank you for your patience and we'll help as soon as possible. --	Add Attachment
Brian Berkley	Nov 02, 2009 11:42 AM	Task reassigned to Adam Wehner.	Add Attachment
Casey Sonflieth	Nov 02, 2009 10:56 AM	it is making a weird noice. like any minute it sound like is going to stop. it still prints. but the noise is still going on. Phone: 1-4001	Add Attachment