Service Request Ticket - # 34707

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2009 11:07 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031330[Edit Inv] (opens in a new window) Bldg/Room WUC 210
Service Tag Description Business Inkjet 3000DTN printer
Serial No. SG313BD005 Location was Debbie Diehm

Model C8118A Hostname
Notes 21/18PPM Dual processor Ink/Toner Refill
TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 03, 2009 02:51 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Nov 03, 2009 02:51 PM 
I reset sully's network card and he came back to 
life.
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Brian Berkley Nov 03, 2009 01:52 PM 
Task reassigned to Adam Wehner.
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Chris Marsaglia Nov 03, 2009 11:07 AM 
Printer Sully says it's ready and is connected 
but when you print to it an error comes up. Error 
reads, "Error." She uses a thin client but her 
supervisor Debbie Diehm who uses a workstation 
can't print as well. 

V00183841
aaguila
88221
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