Service Request Ticket - # 34712

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2009 12:51 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080890[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P3005x Printer #Q7816A#ABA
Serial No. SCNR2R02316 Location PDR

Model Q7816A Hostname libadmin.wou.edu
Notes 100-sheet multipurpose tray, 500 sheet input tray, duplexing; MAINT: LJ3005 Maintenance Kit #Q7812-67903 from P0095829 OCT2014 SR#55055 Ink/Toner Refill

Wired NIC 00:21:5A:94:69:25


Wireless NIC AA:BB:CC:DD:EE:FF

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 03, 2009 03:41 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Nov 03, 2009 03:41 PM 
I got them back up and running.
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Brian Berkley Nov 03, 2009 01:33 PM 
Task reassigned to Adam Wehner.
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Chris Marsaglia Nov 03, 2009 12:51 PM 
The problem just started yesterday. the two 
computers in HL206, the student terminals cant 
print. The tasks just get sent to the ques. 
Currently there are 22 tasks waiting to get 
printed. 
WOU 20070133[Edit Inv]
WOU 20070158[Edit Inv]
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