Service Request Ticket - # 34783

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2009 08:06 AM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070980[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 9TFYBG1 Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. 9TFYBG1 Location 007

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065892 installed as Office Pro 2003

Wired NIC 00:1E:C9:76:EF:4C

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Nov 16, 2009 03:44 PM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Nov 16, 2009 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Nov 16, 2009 03:35 PM 
Talked to her today and said problem was fixed
last week. No current problems.
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Chris Marsaglia Nov 10, 2009 04:45 PM 
This is really driving her crazy and would like 
it taken care of
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Joshua Johnson Nov 09, 2009 08:06 AM 
called to sy that a printer prompt keeps poping 
up and wanting her to print. would like to have 
it removed if possible.
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