Service Request Ticket

Service Request Information

CONTACT	Name	Little, Stan	Date	Nov 09, 2009 11:38 AM
	Department	Center for Academic Innovation	Phone	88691
	Location		Email	littles@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20081164 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
	Serial No.	GB3B5J1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070962, Filemaker Pro 7 from P0052260, *TRANSFERED TO W#20110871 APRIL2013* Viso Std 2007(installed as Visio2003 std) from P0062312 transfered from W#20070855 12-2009, Adobe Acrobat Pro 10 for WIN from P0081504, FileMaker Pro 11 from P0082550
	Wired NIC	00:24:E8:1C:D8:83

TECHS	Submitted by	Christian Rogers	Contact	crogers05@wou.edu	88925
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Dec 03, 2009 03:39 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brian Berkley	Dec 03, 2009 03:39 PM	installed	Add Attachment
Teresa Hutchinson	Nov 30, 2009 01:43 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Teresa Hutchinson	Nov 30, 2009 01:43 PM	Would like done asap.	Add Attachment
Chris Marsaglia	Nov 24, 2009 04:39 PM	Stan Little called again, just seeing what the progress has been.	Add Attachment
Joshua Johnson	Nov 18, 2009 03:36 PM	Called and was woundering what the status was on geting the "SIS Data Warehouse" on his computer.	Add Attachment
Brian Berkley	Nov 12, 2009 09:01 AM	Task reassigned to Brian Berkley.	Add Attachment
Christian Rogers	Nov 09, 2009 11:38 AM	Stan in DEP, needs SIS Data Warehouse loaded on his computer. lacated in Terry House 109 can reach anytime other than Noon-1	Add Attachment