Service Request Ticket - # 34813

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2009 03:05 PM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050905[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. JBGPR81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software original MS Office Pro 2003 from P0055221, MS Office Pro Plus upgrade(installed as Office 2007) on P0088093

Wired NIC 00:12:3F:B8:8F:B9

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Nov 11, 2009 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Nov 11, 2009 10:43 AM 
Cleaned up his computer
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Joshua Johnson Nov 11, 2009 10:43 AM 
Task reassigned to Lance Jewett.
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Joshua Johnson Nov 09, 2009 03:07 PM 
workson  tues 3-11 pm
wed thurs friday  730-430 
Phone 89697
email: cases@wou.edu
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Joshua Johnson Nov 09, 2009 03:05 PM 
Shelby Case called to tell us that the internet 
is running slowly. He has istalled Sophos onto 
his desk top computer.
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