Service Request Ticket - # 34824

Service Request Information

CONTACT Name Yliniemi, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2009 09:18 AM
Department Human Resources Phone 88677
Location Email yliniemie@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050782[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 55Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:3B:41


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public

Entered by Date Memo
Jordan Colton Dec 03, 2009 09:57 AM
Status changed from (1) Pending to (5) Completed
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Jordan Colton Nov 23, 2009 04:43 PM
replaced the monitor. Brought the other one back
and it seems to be working just fine....been
testing it for a couple days now and havnt had any
trouble with it. So i will return this monitor to
its original location and take the replacement
back to 207
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Lance Jewett Nov 20, 2009 10:00 AM
Task reassigned to Jordan Colton.
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Chris Marsaglia Nov 19, 2009 11:53 AM
She doesnt have to be there to have some one take 
the broken monitor and hook it up. There will be 
a note on the broken monitor in Admin 306
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Gabriel Thrash Nov 17, 2009 08:11 AM
called and left vmail.
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Gabriel Thrash Nov 13, 2009 11:21 AM
****This is an email****
Hi, this is Gabe with UCS, and I am emailing you
to see if you were still having a problem with
your monitor.  If you are, you can call us back at
ext. 88925.
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Gabriel Thrash Nov 13, 2009 11:19 AM
Called and left a vmail.
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Cinthya Mendez-Garcia Nov 10, 2009 09:20 AM
available times: 
anytime from 8am-5pm
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Cinthya Mendez-Garcia Nov 10, 2009 09:20 AM
WOU# of the computer 20050782[Edit Inv]
WOU# of the monitor 20050800[Edit Inv]
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Cinthya Mendez-Garcia Nov 10, 2009 09:18 AM
this started yesterday, says they check all the
cables to make sure they were connected but the
monitor appeared to be off. she is currently
borrowing another monitor. 

the monitor is sitting out in AD room 305
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