Service Request Ticket - # 34828

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2009 10:15 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070139[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 9BGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Acrobat Pro 9 from P0070742

Wired NIC 00:1A:A0:53:17:D7

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Nov 10, 2009 04:00 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Nov 10, 2009 04:00 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Nov 10, 2009 04:00 PM 
fixed it
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Cinthya Mendez-Garcia Nov 10, 2009 10:15 AM 
available times: 
anytime the library is open
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Cinthya Mendez-Garcia Nov 10, 2009 10:15 AM 
student worker Emma Richardson says she is unable
to log into the computer gets error message: 

'windows cannot connect to the domain either
because the domain cannot connect or because the
domain is unavailable...'
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