Service Request Ticket - # 34837

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2009 01:38 PM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041075[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 8200 - TRI Purchased - TRI# 87321043
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:02:B3:BD:89:30

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Nov 11, 2009 11:44 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Nov 11, 2009 11:44 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Nov 11, 2009 11:44 AM 
he was plugging the usb into the wrong port. Setup
his program for him also
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Kevin Elmore Nov 11, 2009 10:19 AM 
He says he should be here all day.
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Kevin Elmore Nov 11, 2009 10:18 AM 
Priority changed from (3) Priority to (2) High Priority.
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Kevin Elmore Nov 11, 2009 10:18 AM 
He has a new client and needs the software on the
USB drive sooner than he previously thought.
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Chris Marsaglia Nov 10, 2009 01:38 PM 
He tried plugging in his USB drive to his 
machine, and thinks that he did, but now the 
computer can't see it. He opens my computer and 
sees nothing. He has "antique" equipment.
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