Service Request Ticket - # 34854

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2009 11:02 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071224[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SW8817269ZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066424 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:55:44:7B


Wireless NIC 00:1F:5B:C4:D6:11


Bluetooth NIC 00:1E:C2:9A:24:12

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Nov 12, 2009 10:42 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham Nov 12, 2009 10:42 AM 
Jordan and I went there. His email had been set up
to a mobile me account. We just needed to redo his
email account.
Add Attachment
Nathan Higginbotham Nov 12, 2009 10:00 AM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Patrick Shanley Nov 11, 2009 01:29 PM 
She called back to check on the status
 Add Attachment
Kevin Elmore Nov 11, 2009 11:02 AM 
gisbatzed (a personal screen name).  He has
something on his computer that says
gisbatzed@me.com on his desktop.  details forthcoming.
 Add Attachment