Service Request Ticket - # 34872

Service Request Information

CONTACT Name Hewett, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2009 01:25 PM
Department Business/Economics Division Phone 88722
Location Email hewettd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070526[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 9S8L5F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P00 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:48:A0

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Nov 16, 2009 09:58 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Nov 16, 2009 09:58 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Nov 16, 2009 09:58 AM 
re-added the printers to \\bart\BU-Greenspan and
everything was fine.
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Brian Berkley Nov 12, 2009 03:20 PM 
****This is an email****
Dianna,

The Greenspan printer is not going to get mapped
for all students, it only can be mapped for
student employees if you have any and wish them to
get that printer.

Students get printers mapped that are funded by
the Student Tech Fee program and those printers
are all Lab printers.
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Chris Marsaglia Nov 12, 2009 01:25 PM 
Printer in West House 101 does not connect to the 
computer in the same room. The name of the 
printer is greenspan 20031275[Edit Inv]. When students log 
in, The printer name does not come. With others 
it works fine. They didnt want it open to the 
whole campus, it's just for this building.
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