Service Request Ticket - # 34879

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2009 04:02 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050136[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. J82WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:32:01

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Nov 17, 2009 02:00 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Nov 17, 2009 02:00 PM 
The computer's HD was full from all of the
profiles. I cleared and freed up to 10GB. We will
need to create a new image with dell prof to delete.
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Lance Jewett Nov 13, 2009 09:32 AM 
Task reassigned to Lance Jewett.
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Brian Berkley Nov 13, 2009 09:24 AM 
Priority changed from (3) Priority to (2) High Priority.
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Patrick Shanley Nov 12, 2009 04:02 PM 
The computer is located on the main floor in the 
library at station ref 20 no one is able to login 
when the try the system says unable to load 
profile.
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