Service Request Ticket - # 34905

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2009 09:16 AM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070635[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0748BE8424 Location PDR

CPU Unknown


OS Unknown Software Moicrosoft office Pro Plus 2007 from P0064403

Wired NIC 00:14:4F:B7:89:12

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 14, 2010 01:10 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 14, 2010 01:10 PM 
Fixed default profile, should work now.
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Brian Berkley Jan 12, 2010 07:05 PM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Dec 10, 2009 09:10 AM 
****This is an email****

Hi Sandy,

Just letting you know that we still have your 
task on our list to do (#34905) regarding your 
favorites not showing up for you.

We will get to this as soon as possible and 
wanted to let you know we didn't forget about you!

Thanks!
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Chris Marsaglia Nov 17, 2009 03:42 PM 
anytime works, just call before. Whatever works 
for us.
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Lance Jewett Nov 17, 2009 02:21 PM 
Called and left a VM
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Brian Berkley Nov 16, 2009 09:40 AM 
h:\woufavs
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Casey Sonflieth Nov 16, 2009 09:16 AM 
when she logs onto the thin client in the mail 
room and goes to the internet, her favorites are 
not showing up at all.

Phone: 8-8837
also mary jacobs is having the same problem.
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