Service Request Ticket - # 34942

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2009 08:56 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20071236[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 2208WFP 22in monitor
Serial No. CN0R289D7161885LBJ0U Location PDR 2023 Giveaway
TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Nov 18, 2009 09:55 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Nov 18, 2009 09:55 AM 
Forced gpupdate and drives showed up after restart.
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Nathan Higginbotham Nov 18, 2009 09:17 AM 
Task reassigned to Nathan Higginbotham.
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Casey Sonflieth Nov 18, 2009 09:03 AM 
his computer is not hooking up to his H drive,I 
drive, P drive. all of his network drives that 
connect to his computer
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Casey Sonflieth Nov 18, 2009 08:56 AM 
when he hook up his laptop to his docking station 
and desktop the screen is stretched out. and all 
he wants to know if someone can help him work the 
display properties and return it back to normal. 
he cant figure out how to do it.

Phone: 8-8551
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