Service Request Ticket - # 34956

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2009 01:33 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050147[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 452WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:22:64

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 18, 2009 03:28 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Nov 18, 2009 03:28 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Nov 18, 2009 03:27 PM 
Lori,

I have created a machine startup script that will 
delete all profiles from a computer, and tested 
it.

It is assigned to the HLRef group of computers 
right now, so any system that gets rebooted will 
get the profiles scrubbed from it.
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Patrick Shanley Nov 18, 2009 01:33 PM 
When people try logging in the computer the login 
box doesn't go away and then an error message is 
displayed that says that the profile is already 
opened in another location
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