Service Request Ticket - # 34965

Service Request Information

CONTACT Name Hall, CM   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2009 08:28 AM
Department College of Education Phone 88731
Location Email hallcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050981[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. CP9WB91 Location PDR

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6A:C4:20


Wireless NIC 00:16:6F:30:A5:A1

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Nov 19, 2009 10:26 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham Nov 19, 2009 10:26 AM 
monitor workin was set to dvi, and she needed vga.
 Add Attachment
Nathan Higginbotham Nov 19, 2009 10:06 AM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Cinthya Mendez-Garcia Nov 19, 2009 08:28 AM 
laptop wou# 20050891[Edit Inv]
monitor wou# 20081175[Edit Inv]

both are located in her office. she is trying to
connect her laptop to the extra monitor. says it
is not getting the monitor to register with her
laptop. 

available times: 
all day today.
Add Attachment