Service Request Ticket - # 34975

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2009 01:26 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070121[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 23GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:52:FF:B9

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Dec 03, 2009 09:57 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Nov 19, 2009 03:06 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Nov 19, 2009 03:06 PM 
Hard drive is dead. Replaced it and it is imaging
right now.
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Chris Marsaglia Nov 19, 2009 01:26 PM 
Computer keeps giving the report of a corrupt file
and it won't go past the Running Startup Scripts
box. Ref 12
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