Service Request Ticket

Service Request Information

CONTACT	Name	Hilterbrand, Lori	Date	Nov 19, 2009 01:28 PM
	Department	Library & Media Services	Phone	88441
	Location		Email	hilterbl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070118 (opens in a new window)	Bldg/Room	ITC
	Service Tag	G7GBBD1	Description	OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
	Serial No.	G7GBBD1	Location	Storage
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Office Pro 2003 from student licenses
	Wired NIC	00:1A:A0:53:02:39

TECHS	Submitted by	Chris Marsaglia	Contact	cmarsaglia07@wou.edu	88925
	Primary Technician		Contact	nhigginbotham09@wou.edu	88925

Entered by	Date	Memo
Nathan Higginbotham			Email Public
Entered by	Date	Memo
Gabriel Thrash	Dec 03, 2009 09:09 AM	Task reassigned to Nathan Higginbotham.	Add Attachment
Gabriel Thrash	Dec 03, 2009 09:09 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Higginbotham	Dec 03, 2009 09:09 AM	Nathan fixed them.	Add Attachment
Brian Berkley	Dec 01, 2009 04:05 PM	Mounted system drive in USB device to a working system, ran chkdsk and deleted the page file and it fixes them.	Add Attachment
Nathan Higginbotham	Nov 30, 2009 03:05 PM	Task reassigned to UCS Tech.	Add Attachment
Nathan Higginbotham	Nov 23, 2009 03:41 PM	These are all having the same issue. This post has a screen shot of the blue screen but it does not fix the issue. http://www.online-tech-tips.com/computer-tips/page-fault-in-non-paged-area-error/	Add Attachment
Nathan Higginbotham	Nov 20, 2009 03:56 PM	Task reassigned to Nathan Higginbotham.	Add Attachment
Chris Marsaglia	Nov 20, 2009 12:01 PM	Ref 19 WOU 20070124 is also rebooting itself.	Add Attachment
Chris Marsaglia	Nov 19, 2009 01:28 PM	Computer Ref 8 keeps rebooting itself, doesn't matter what mode, it restarts itself after the 24 second choice screen (mode)	Add Attachment