Service Request Ticket - # 34983

Service Request Information

CONTACT Name Harwick, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2009 04:51 PM
Department The Research Institute Phone 5413460574
Location Email barbierr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20041039[Edit Inv] (opens in a new window) Bldg/Room OFF Remote User
Service Tag Description Dell Computer - 4600- TRI Purchased- TRI# 87321020
Serial No. Location Robin Barbier

CPU Unknown


OS Unknown Software MS Office Pro Plus 2007 from P0073053 11-2009, QSR Nvivo8 from VISA2009001082

Wired NIC 00:11:11:1F:F8:9A


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Feb 05, 2010 01:57 PM
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Feb 05, 2010 01:57 PM
Office Media returned via Brian Berkley task is
completed
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Tricia Flaherty Nov 24, 2009 12:22 PM
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Nov 24, 2009 12:22 PM
I am moving this to my queue until Office media 
is returned
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Tricia Flaherty Nov 24, 2009 12:21 PM
I gave memory and Office checkout to Don Hood and 
he is going to do the upgrade and install
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Tricia Flaherty Nov 19, 2009 04:51 PM
He is getting Office Pro Plus 2007 and a 2GB kit 
of RAM,  I will be giving you the RAM with the 
rest of the TRI Eugene order
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