Service Request Ticket - # 34994

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2009 01:01 PM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070635[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0748BE8424 Location PDR

CPU Unknown


OS Unknown Software Moicrosoft office Pro Plus 2007 from P0064403

Wired NIC 00:14:4F:B7:89:12

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 14, 2010 11:53 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 14, 2010 11:53 AM 
corrected default profile on remote desktop systems
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Brian Berkley Jan 12, 2010 07:05 PM 
Task reassigned to Brian Berkley.
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Teresa Hutchinson Dec 10, 2009 01:08 PM 
****This is an email****

Hi Sandy,

Just getting back to you regarding another 
service request that we have for you (#34994) 
regarding not having favorites on the thin client 
in the Mailroom.

We still have this on our list to do and haven't 
forgot about it.  We will get to it asap and 
thank you for your patience!

Thanks!
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Brian Berkley Nov 20, 2009 01:09 PM 
added group policy for IE to change favorites
location to H:\woufavs
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Chris Marsaglia Nov 20, 2009 01:01 PM 
Thin Client in the mail room has no favorites. If 
someone had time today to go down and help her 
that would be great. She started another task on 
monday concerning this problem but was never 
received a task number. Physical Plant Mail Room.
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