Task reassigned to Joshua Johnson.

Task reassigned to Gabriel Thrash.

Upon receiving this email, I found that no
technicians were in the office, so I went to take
a look myself.
Irja was not in, but Jeff (neighbor) was.  Jeff
let me into the office, and when I turned on the
computer it immediately started up, logged me in
and surfed the web.  I rebooted it, and had no
issues.  I left the computer on and showed Jeff.


Jeff informed me that the video was not
responding, so I spent some time wiggling the
video cable (which I think may have been shoved up
against that wall) around trying to duplicate the
issue.  I did momentarily, but was really pulling
on it.
I pulled the computer away from the wall a bit, so
that the cables weren't smushed - hopefully it
will all be fine now.  

she is very upset and it is day #2, soon to be day
3 without a machine if it is not fixed today.

She called once again about her machine.

Priority changed from (3) Priority to (2) High Priority.

She will leave her door unlocked the rest of 
afternoon if any other techs are available, she 
can't do any work without her computer

When sh trys to turn on the monitor the green 
light comes on then goes to red. she has no 
picture on the computer, Having trouble turning 
on and off the computer.
20060239
20060287

88491
galvani@wou.edu