Service Request Ticket - # 35013

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 23, 2009 12:41 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
PDA Edit WOU # 20060110[Edit Inv] (opens in a new window) Bldg/Room TODD 241
Service Tag Description PalmOne Tungsten E2 Handheld #1045NA
Serial No. PN20UC15V1EP Location John Killoran
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
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Teresa Hutchinson Feb 15, 2010 03:56 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Feb 15, 2010 03:56 PM 
Status changed from (2) Scheduled to (5) Completed
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Teresa Hutchinson Feb 15, 2010 03:56 PM 
****This is an email****

Hi Teresa,
I just checked with John and as far as he knows 
all is well!
Thanks for checking,
Nancy
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Teresa Hutchinson Feb 15, 2010 02:19 PM 
****This is an email****

Hi Nancy,

Just checking in to see if everything has been 
taken care of regarding the PDA that was John's 
and having it transferred to Laurie Ehlhardt?

Thanks!
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Adam Wehner Feb 01, 2010 10:08 AM 
Status changed from (1) Pending to (2) Scheduled
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Adam Wehner Feb 01, 2010 10:07 AM 
John is in DC so Nancy said to contact her next
Monday.
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Brian Berkley Jan 12, 2010 07:05 PM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Nov 23, 2009 01:07 PM 
****This is an email****

Hello Teresa,
I have included the new "owner" - Dr Laurie 
Ehlhardt in this email. 
She is located in our Eugene office, and her 
contact number is 541-346-0572. 
I will be "snail" mailing the device to her in 
the morning mail, and I will let you all work 
together from this point on. 
Let me know if you need my further assistance.
 
Thank you,
Nancy
 
Nancy Ganson
Assistant to the Director
The Teaching Research Institute
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Teresa Hutchinson Nov 23, 2009 12:41 PM 
Nancy Ganson called to say that John Killoran had 
a Palm Pilot that he is no longer using and that 
they would like to use it for someone else in 
their department.  Tricia helped me figure out 
that normall Adam cleans up the device and clears 
it and gets it ready for someone else but I told 
Nancy he is out until after the 1st of the year 
and we would get to it as soon as we could.
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