Service Request Ticket - # 35043

Service Request Information

CONTACT Name Ellingson, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2009 04:19 PM
Department Natural Science Division Phone 88865
Location Email ellingd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030747[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:24:EB

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Dec 28, 2009 12:14 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Dec 28, 2009 12:14 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Dec 28, 2009 12:14 PM 
****This is an email****

It's okay.  It changed; I don't know how or why.

Don Ellingson
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Teresa Hutchinson Dec 22, 2009 01:17 PM 
****This is an email****

Hi Don,

We were just checking in with you to make sure 
your dvd player is working correctly now.

If not, just let us know and we'll be happy to 
help.

Thanks!
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Nathan Higginbotham Dec 21, 2009 03:01 PM 
Task reassigned to Self Resolved.
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Nathan Higginbotham Dec 15, 2009 01:20 PM 
called and left a voicemail.
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Nathan Higginbotham Dec 11, 2009 10:16 AM 
was not in his office today
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Nathan Higginbotham Dec 11, 2009 09:20 AM 
Task reassigned to Nathan Higginbotham.
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Lance Jewett Dec 04, 2009 09:14 AM 
called left VM
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Chris Marsaglia Nov 24, 2009 04:19 PM 
His DVD player doesn't recognize DVDs anymore.
Other various problems like computer made folders
and labeling and resizing of the monitor settings
have also been occurring.
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