Service Request Ticket - # 35058

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2009 02:38 PM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080599[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 6C23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642, Dreamweaver CS3 on P0062912 10-2007 moved from W#20030545, Adobe Acrobat Pro v7 from P0058744 moved from W#20030545

Wired NIC 00:21:70:48:B5:FF

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Dec 01, 2009 01:56 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Dec 01, 2009 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Dec 01, 2009 01:56 PM 
Done
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Joshua Johnson Nov 25, 2009 02:38 PM 
****This is an email****
Hello:
Three requests for after Thanksgiving, please:
1.  VPSA share folder on the i: drive: remove
access for Kalaya Cook (kccook06) and add access
for Shannon Grosse (sgrosse09).
2.  VPSA printers on bart (maximus, sully, and
VGER):  remove access for Kalaya Cook and add
access for Shannon Grosse.
3.  I would like the Thunderbird calendar (the Sun
one is weird -- I had outlook and liked it).  I've
heard great things about Thunderbird.  My cpu WOU
# is 20080599[Edit Inv].

Thank you for your assistance.
Debbie Diehm

_______________________________
Deborah Diehm
Asst. to the Vice President for Student
Affairs/NSE Coordinator
Western Oregon University
345 N. Monmouth Ave.
Monmouth, OR 97361
503.838.8423
FAX:  503.838.8511
Email:  diehmd@wou.edu
www.wou.edu/student
"Just keep swimming" Dory, Finding Nemo
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