Service Request Ticket - # 35065

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2009 12:22 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070139[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 9BGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Acrobat Pro 9 from P0070742

Wired NIC 00:1A:A0:53:17:D7

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Dec 01, 2009 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Dec 01, 2009 02:23 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Dec 01, 2009 02:23 PM 
unbound and rebound it again.
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Kevin Elmore Nov 28, 2009 12:23 PM 
Priority changed from (3) Priority to (2) High Priority.
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Kevin Elmore Nov 28, 2009 12:22 PM 
She's had other people try to log in, she's tried
restarting, and she's checked the ethernet cable
to make sure it's in there snug.

"Could not connect to the domain or the network is
unavailable...." is the error.
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