Service Request Ticket

Service Request Information

CONTACT	Name	Milligan, Lucinda	Date	Nov 30, 2009 08:30 AM
	Department	Graduate Studies	Phone	88486
	Location		Email	milliganl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20030541 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Laserjet 2300N printer
	Serial No.	SCNBFC39552	Location	PDR
	Model	Q2473A	Hostname	watson.wou.edu
	Notes	00306ECA8533 PRINTER MAINT: LJ 2300 Maint. Kit from P0092593 NOV2013 SR52355 IP:140.211.116.44	Ink/Toner Refill

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Jan 13, 2010 12:01 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Wehner	Jan 13, 2010 12:01 PM	She had the wrong toner cartridge in the printer. She is ordering a new one and that will fix the problem.	Add Attachment
Brian Berkley	Jan 06, 2010 08:52 AM	Task reassigned to Adam Wehner.	Add Attachment
Teresa Hutchinson	Jan 06, 2010 08:35 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Teresa Hutchinson	Jan 06, 2010 08:35 AM	**This is an email** Thanks So Much!! Any news on when someone will be over to fix Watson for me? Lucinda	Add Attachment
Teresa Hutchinson	Dec 10, 2009 02:04 PM	**This is an email** yes, it's jammed and when you get it unjammed it makes a horrid noise and james back up again. can't use it. thanks	Add Attachment
Teresa Hutchinson	Dec 10, 2009 01:17 PM	**This is an email** Hi you! I'm just checking in with you...is your printer still jamming for you? I"m sure it is but just thought I would check in and see if it is still acting up for you! Thanks!	Add Attachment
Cinthya Mendez-Garcia	Dec 04, 2009 03:39 PM	called to check on the status of this request.	Add Attachment
Chris Marsaglia	Dec 01, 2009 04:07 PM	She called and needs this done asap	Add Attachment
Casey Sonflieth	Nov 30, 2009 08:30 AM	her printer is making a bad noise and it keeps jamming up. it is her office printer and it is named: Watson Phone: 8-8231 Email: milliganl@wou.edu	Add Attachment