Service Request Ticket - # 35073

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2009 08:48 AM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050786[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. G5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, Adobe Master CS4 Win from P0070829, Adobe Acrobat PRO Extended v9.0 WIN from P0070929

Wired NIC 00:12:3F:95:42:92

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley Nov 30, 2009 01:05 PM 
Task reassigned to Self Resolved.
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Brian Berkley Nov 30, 2009 01:05 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Nov 30, 2009 01:05 PM 
Network issue in ITC main wing.
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Casey Sonflieth Nov 30, 2009 08:48 AM 
he is on his computer and is not recieving any
network drives.

he has tried restarting his computer 3 times.

Phone: 8-8848
Email: carters@wou.edu
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