Service Request Ticket - # 35095

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2009 02:25 PM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070671[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag C9R0YF1 Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. C9R0YF1 Location was Physical Plant

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065150,

Wired NIC 00:1E:C9:61:48:1E

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Nov 30, 2009 03:31 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Nov 30, 2009 02:57 PM 
reinstalled adobe reader
 Add Attachment
Brian Berkley Nov 30, 2009 02:37 PM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Nov 30, 2009 02:36 PM 
Bruce,

What seems to be the problem?  Are you having
issues using adobe acrobat on Ts4?
Add Attachment
Casey Sonflieth Nov 30, 2009 02:25 PM 
his computer will not download or open PDF files.
he thinks that something happened over the weekend. 

Phone: 8-8672
email: vickersb@wou.edu
 Add Attachment