Service Request Ticket - # 35124

Service Request Information

CONTACT Name Williams, Carissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2009 02:43 PM
Department Phone 88212
Location Email williamc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030724[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HVC0Y41 Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Dec 03, 2009 01:32 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Dec 03, 2009 01:32 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Teresa Hutchinson Dec 03, 2009 01:32 PM 
****This is an email****

Teresa-
I have access now! Thanks so much for the speedy 
work. I am working part time this month then I 
start full time in January. We are easing into 
the daycare/working thing ;). I hope things have 
been good over there! Has Adams wife had her baby?
 
Carissa
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Teresa Hutchinson Dec 03, 2009 09:51 AM 
****This is an email****

Hi Carissa,

How are you doing?  I haven't talk to you in 
forever! 

Just checking in with you regarding a service 
request that we have for you (#35124) that was 
relating to needing access to the Admissions I 
drive.  We wanted to make sure you have access 
now.   If not, just let us know.

Thanks!
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Brian Witt Dec 02, 2009 08:33 AM 
This might be a mapping issue one the windows
side.  Berkley said she should have access.
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Lance Jewett Dec 01, 2009 03:15 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Brian Witt Dec 01, 2009 03:15 PM 
Task reassigned to Lance Jewett.
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Brian Witt Dec 01, 2009 03:15 PM 
Brian says she has access and sent an email for
verification.
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Lance Jewett Dec 01, 2009 03:11 PM 
Task reassigned to Network Support.
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Brian Berkley Dec 01, 2009 03:09 PM 
She has access.
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Chris Marsaglia Dec 01, 2009 02:43 PM 
She needs to access the Admissions I Drive 
immediately.
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