Service Request Ticket - # 35144

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2009 04:00 PM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090149[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFK5CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:F5:7F

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Dec 03, 2009 09:13 AM 
Status changed from (8) Closed- This is a Duplicate Task to (5) Completed
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Lance Jewett Dec 03, 2009 09:13 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Dec 03, 2009 09:13 AM 
Status changed from (1) Pending to (8) Closed- This is a Duplicate Task
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Lance Jewett Dec 03, 2009 09:13 AM 
We already have a task for this. so going to close
this one.
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Teresa Hutchinson Dec 02, 2009 04:00 PM 
Noticed that two of the APSC computer lab 
machines have the blue screen of death.  The WOU 
numbers of the computers are:
20090149[Edit Inv]
20090145[Edit Inv]
Thanks!
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