Service Request Ticket - # 35189

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2009 10:31 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20081091[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Epson Perfection V300 Photo Scanner #B11B193081
Serial No. KS7W029002 Location PDR
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Dec 07, 2009 02:38 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Dec 07, 2009 02:38 PM 
ref 29 completed and installed scanner software
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Nathan Higginbotham Dec 07, 2009 01:29 PM 
ref 28 completed.
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Nathan Higginbotham Dec 07, 2009 12:17 PM 
Task reassigned to Nathan Higginbotham.
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Kevin Elmore Dec 05, 2009 10:31 AM 
These computers have the following scanners
(WOU#s) connected to them:
20081091[Edit Inv] Ref 28
20081094[Edit Inv] Ref 29
When the computers were reimaged (ticket 35015)
the software for the scanners was omitted.
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