Service Request Ticket - # 35199

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2009 10:37 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050171[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. BZMWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:E3:93

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Dec 07, 2009 03:19 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Dec 07, 2009 03:19 PM 
fixed problem- same as the previous blue screens
of death.
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Nathan Higginbotham Dec 07, 2009 12:15 PM 
Task reassigned to Nathan Higginbotham.
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Joshua Johnson Dec 07, 2009 10:38 AM 
the computer is in the Lib.
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Joshua Johnson Dec 07, 2009 10:37 AM 
the computer is getting the blue screen of death.
that computer is ref 26.
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