Service Request Ticket - # 35200

Service Request Information

CONTACT Name Galvan, Irja   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2009 11:13 AM
Department Natural Science Division Phone 88491
Location Email galvani@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060239[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. B3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:14:F7

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Richard Kavanagh student Dec 07, 2009 04:05 PM 
Task reassigned to Self Resolved.
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Richard Kavanagh student Dec 07, 2009 04:05 PM 
Status changed from (8) Closed- This is a Duplicate Task to (5) Completed
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Christian Rogers Dec 07, 2009 11:36 AM 
Status changed from (1) Pending to (8) Closed- This is a Duplicate Task
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Christian Rogers Dec 07, 2009 11:13 AM 
Galvan is having problem with her computer. The 
screen is black and her computer is on, but 
nothing is showing up on her screen. She said 
this has happened in the past and someone came 
over helped her fix it. She needs to be shown how 
to solve this problem if it happens again she 
says.
available now to noon and 2-4pm today. but any 
collogue or secretary can let tech in as well.
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