Service Request Ticket - # 35216

Service Request Information

CONTACT Name Gabaldon Winningham, Camila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2009 03:49 PM
Department Library & Media Services Phone 88653
Location Email gabaldoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060743[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87223A3W0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:9A:35


Wireless NIC 00:17:F2:53:BE:DB

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Dec 10, 2009 01:10 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Dec 10, 2009 12:42 PM 
Updated the office and is now working
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Nathan Higginbotham Dec 08, 2009 10:03 AM 
Task reassigned to Nathan Higginbotham.
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Joshua Johnson Dec 07, 2009 03:52 PM 
the computer is in the library computer number
20060743[Edit Inv].
Camila Gabaldon
33653
gabaldoc@wou.edu
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Joshua Johnson Dec 07, 2009 03:49 PM 
the computer is trying to reinstal the office
products when someon logs in. the computer crashes
everytime that you try and print from a office product
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